{"id":54763,"date":"2018-08-23T08:33:51","date_gmt":"2018-08-23T05:33:51","guid":{"rendered":"https:\/\/www.giurgiuveanul.ro\/stiri\/?p=54763"},"modified":"2018-08-23T08:36:38","modified_gmt":"2018-08-23T05:36:38","slug":"drepturile-pasagerilor-care-calatoresc-cu-autobuzul-si-autocarul","status":"publish","type":"post","link":"https:\/\/www.giurgiuveanul.ro\/stiri\/drepturile-pasagerilor-care-calatoresc-cu-autobuzul-si-autocarul\/","title":{"rendered":"Drepturile pasagerilor care c\u0103l\u0103toresc cu autobuzul \u015fi autocarul"},"content":{"rendered":"<p style=\"text-align: justify;\"><a href=\"https:\/\/www.giurgiuveanul.ro\/stiri\/wp-content\/uploads\/2018\/08\/153484977860-drepturi_autocar-S4.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-large wp-image-54764\" src=\"https:\/\/www.giurgiuveanul.ro\/stiri\/wp-content\/uploads\/2018\/08\/153484977860-drepturi_autocar-S4-560x373.jpg\" alt=\"153484977860-drepturi_autocar-S4\" width=\"560\" height=\"373\" srcset=\"https:\/\/www.giurgiuveanul.ro\/stiri\/wp-content\/uploads\/2018\/08\/153484977860-drepturi_autocar-S4-560x373.jpg 560w, https:\/\/www.giurgiuveanul.ro\/stiri\/wp-content\/uploads\/2018\/08\/153484977860-drepturi_autocar-S4-250x167.jpg 250w, https:\/\/www.giurgiuveanul.ro\/stiri\/wp-content\/uploads\/2018\/08\/153484977860-drepturi_autocar-S4-400x266.jpg 400w, https:\/\/www.giurgiuveanul.ro\/stiri\/wp-content\/uploads\/2018\/08\/153484977860-drepturi_autocar-S4.jpg 620w\" sizes=\"auto, (max-width: 560px) 100vw, 560px\" \/><\/a>C\u00e2nd <!--more-->cump\u0103ra\u0163i un bilet de autobuz sau de autocar, nu trebuie s\u0103 pl\u0103ti\u0163i un pre\u0163 mai mare pentru c\u0103 ave\u0163i o anumit\u0103 na\u0163ionalitate sau pentru c\u0103 achizi\u0163iona\u0163i biletul dintr-un anumit loc.<\/p>\n<p style=\"text-align: justify;\">Drepturile pasagerilor care c\u0103l\u0103toresc cu autobuzul sau autocarul se aplic\u0103 \u00een special \u00een cazul deplas\u0103rilor pe distan\u0163e lungi (peste 250 de km) care au ca punct de plecare sau ca destina\u0163ie o \u0163ar\u0103 din UE. O parte din aceste drepturi se aplic\u0103 tuturor serviciilor regulate.<\/p>\n<div class=\"warning\" style=\"text-align: justify;\">\n<p>\u0162\u0103rile din UE pot decide ca aceste prevederi s\u0103 nu se aplice serviciilor regulate exclusiv na\u0163ionale sau celor oferite pe un traseu (inclusiv o oprire programat\u0103) care se afl\u0103, \u00een cea mai mare parte, \u00een afara UE.<\/p>\n<\/div>\n<p style=\"text-align: justify;\"><strong>Anul\u0103ri sau \u00eent\u00e2rzieri<\/strong><\/p>\n<p style=\"text-align: justify;\">\u00cen caz de\u00a0anulare sau \u00eent\u00e2rziere, ave\u0163i \u00eentotdeauna dreptul la\u00a0informa\u0163ii adecvate \u015fi prompte\u00a0cu privire la ceea ce se \u00eent\u00e2mpl\u0103 pe durata a\u015ftept\u0103rii.<\/p>\n<p style=\"text-align: justify;\">Dac\u0103 deplasarea pe distan\u0163e lungi (peste 250 de km), pentru care a\u0163i f\u0103cut rezervare, se anuleaz\u0103 sau are o \u00eent\u00e2rziere de peste 2 ore, ave\u0163i de ales \u00eentre dou\u0103 posibilit\u0103\u0163i:<\/p>\n<ul style=\"text-align: justify;\">\n<li><span style=\"color: #000000;\">s\u0103 vi se\u00a0ramburseze\u00a0costul biletului \u015fi, dac\u0103 este necesar, s\u0103 vi se asigure\u00a0transportul gratuit c\u0103tre punctul ini\u0163ial de plecare\u00a0\u2013 de exemplu, dac\u0103 \u00eent\u00e2rzierea sau anularea v\u0103 \u00eempiedic\u0103 s\u0103 v\u0103 \u00eendeplini\u0163i scopul c\u0103l\u0103toriei<\/span><\/li>\n<li><span style=\"color: #000000;\">s\u0103 vi se asigure\u00a0transportul, \u00een condi\u0163ii similare, c\u0103tre destina\u0163ia final\u0103, \u00een cel mai scurt timp \u015fi f\u0103r\u0103 costuri suplimentare.<\/span><\/li>\n<\/ul>\n<p style=\"text-align: justify;\">Dac\u0103 nu vi se ofer\u0103 la timp posibilitatea de a alege, pute\u0163i \u00eenainta o pl\u00e2ngere \u015fi solicita at\u00e2t rambursarea costurilor, c\u00e2t \u015fi o desp\u0103gubire echivalent\u0103 cu 50% din pre\u0163ul biletului.<\/p>\n<p style=\"text-align: justify;\">Dac\u0103 durata deplas\u0103rii pe distan\u0163e lungi (peste 250 de km) dep\u0103\u015fe\u015fte 3 ore, iar plecarea este anulat\u0103 sau se efectueaz\u0103 cu o \u00eent\u00e2ziere de peste 90 de minute, ave\u0163i dreptul la:<\/p>\n<ul style=\"text-align: justify;\">\n<li><span style=\"color: #000000;\">gust\u0103ri \u015fi b\u0103uturi r\u0103coritoare\u00a0&#8211; \u00een func\u0163ie de \u00eent\u00e2rziere sau de durata a\u015ftept\u0103rii<\/span><\/li>\n<li><span style=\"color: #000000;\">cazare, dac\u0103 este necesar, pentru cel mult dou\u0103 nop\u0163i, la pre\u0163ul maxim de 80 de euro pe noapte. Transportatorul nu este obligat s\u0103 v\u0103 asigure cazarea\u00a0dac\u0103 \u00eent\u00e2rzierea este cauzat\u0103 de condi\u0163ii meteorologice extreme sau de dezastre naturale.<\/span><\/li>\n<\/ul>\n<p style=\"text-align: justify;\"><strong>Accidente: desp\u0103gubiri \u015fi asisten\u0163\u0103<\/strong><\/p>\n<p style=\"text-align: justify;\">Ave\u0163i dreptul la desp\u0103gubiri dac\u0103 sunte\u0163i r\u0103nit \u00eentr-un accident de autobuz \u00een timpul unei c\u0103l\u0103torii pe distan\u0163e lungi (peste 250 de km). \u00cen caz de deces, desp\u0103gubirea poate fi solicitat\u0103 de membrii de familie pe care \u00eei ave\u0163i \u00een \u00eentre\u0163inere.<\/p>\n<p style=\"text-align: justify;\">De asemenea, compania transportatoare trebuie s\u0103 v\u0103 desp\u0103gubeasc\u0103 dac\u0103\u00a0bagajele\u00a0sau alte bunuri v\u0103 sunt pierdute sau deteriorate \u00eentr-un accident de autobuz pe durata unei deplas\u0103ri pe distan\u0163e lungi.<\/p>\n<p style=\"text-align: justify;\">Dac\u0103 este necesar, transportatorul trebuie s\u0103 v\u0103 asigure asisten\u0163\u0103 imediat\u0103: prim ajutor, alimente, haine, transport \u015fi cazare.<\/p>\n<p style=\"text-align: justify;\"><strong>Pl\u00e2ngeri<\/strong><\/p>\n<p style=\"text-align: justify;\">\u00cen cazul \u00een care considera\u0163i c\u0103 nu v-au fost respectate drepturile, pute\u0163i adresa o\u00a0pl\u00e2ngere transportatorului\u00a0\u00een termen de 3 luni de la data la care a avut loc evenimentul. Acesta are la dispozi\u0163ie o lun\u0103 pentru a confirma primirea pl\u00e2ngerii \u015fi 3 luni pentru a v\u0103 da un r\u0103spuns definitiv.<\/p>\n<p style=\"text-align: justify;\">Dac\u0103 r\u0103spunsul primit nu este satisf\u0103c\u0103tor, contacta\u0163i\u00a0<span class=\"nolink\">organismul na\u0163ional competent.<\/span><\/p>\n<p style=\"text-align: justify;\">\u00a0Sursa: Europa.eu<\/p>\n<p style=\"text-align: justify;\">&#8211; Vrei s\u0103 \u0219tii mai multe? Po\u021bi s\u0103 te protejezi singur! Descarc\u0103 aplica\u021bia gratuit\u0103 InfoCons pentru\u00a0<a href=\"https:\/\/play.google.com\/store\/apps\/details?id=com.diosoft.infocons\">Android<\/a>\u00a0\u0219i\u00a0<a href=\"https:\/\/itunes.apple.com\/us\/app\/id1031907027?mt=8&amp;ign-mpt=uo%3D8\">IOS<\/a>!<\/p>\n<p style=\"text-align: justify;\">&#8211; Fii cu adev\u0103rat \u0219i tu cu atitudine \u0219i ia atitudine!<\/p>\n<p style=\"text-align: justify;\"><strong><a href=\"http:\/\/www.infocons.ro\/ro\/contact.html\">Nr. de tel &#8211; 021.9615 sau *9615<\/a><\/strong><\/p>\n<p style=\"text-align: justify;\"><strong><a href=\"http:\/\/www.infocons.ro\/ro\/contact.html\">Whats App &#8211; 0732.008.969<\/a><\/strong><\/p>\n<p style=\"text-align: justify;\">Mail:\u00a0<strong><a href=\"mailto:reclamatii@protectia-consumatorilor.ro\">reclamatii@protectia-consumatorilor.ro<\/a><\/strong><\/p>\n<p style=\"text-align: justify;\"><em>InfoCons (<a href=\"http:\/\/www.infocons.ro\/\">www.infocons.ro<\/a>) &#8211; Asocia\u021bie Na\u021bional\u0103 de Protec\u021bia Consumatorilor, unica organiza\u021bie din Rom\u00e2nia cu drepturi depline \u00een Consumers International, este o asocia\u021bie de consumatori neguvernamental\u0103, apolitic\u0103, reprezentativ\u0103, de drept privat, f\u0103r\u0103 scop lucrativ, cu patrimoniu distinct \u0219i indivizibil, independent\u0103, \u00eentemeiat\u0103 pe principii democratice, ce ap\u0103r\u0103 drepturile consumatorilor \u2013 membr\u0103 fondatoare a Federa\u021biei Asocia\u021biilor de Consumatori.<\/em><\/p>\n<p style=\"text-align: justify;\"><strong>Fii informat! Ia atitudine! Cunoa\u0219te-\u021bi drepturile \u0219i exercit\u0103-le apel\u00e2nd\u00a0<a href=\"http:\/\/www.infocons.ro\/ro\/021-9615-pg-NzEtMi00NA.html\" target=\"_blank\">021\u00a09615!<\/a>** din orice re\u021bea fix\u0103 sau mobil\u0103 sau\u00a0<a href=\"http:\/\/www.infocons.ro\/ro\/infocons-vine-n-sprijinul-consumatorilor-cu-o-nou%C4%83-metod%C4%83-de-contact-%C8%99i-de-informare-star-phone-9615-i-MTkzNDAtMA.html\" target=\"_blank\">*9615<\/a>*** din orice re\u021bea mobil\u0103!<\/strong><\/p>\n<p style=\"text-align: justify;\">**<em>Num\u0103r de telefon apelabil din orice re\u021bea fix\u0103 sau mobil\u0103 cu tarif normal \u00een re\u021beaua Telekom<\/em><br \/>\n***<em>Num\u0103r de telefon apelabil din orice re\u021bea mobil\u0103 cu tarif normal<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>C\u00e2nd<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[6],"tags":[],"class_list":["post-54763","post","type-post","status-publish","format-standard","hentry","category-breaking-news"],"_links":{"self":[{"href":"https:\/\/www.giurgiuveanul.ro\/stiri\/wp-json\/wp\/v2\/posts\/54763","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.giurgiuveanul.ro\/stiri\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.giurgiuveanul.ro\/stiri\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.giurgiuveanul.ro\/stiri\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.giurgiuveanul.ro\/stiri\/wp-json\/wp\/v2\/comments?post=54763"}],"version-history":[{"count":0,"href":"https:\/\/www.giurgiuveanul.ro\/stiri\/wp-json\/wp\/v2\/posts\/54763\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.giurgiuveanul.ro\/stiri\/wp-json\/wp\/v2\/media?parent=54763"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.giurgiuveanul.ro\/stiri\/wp-json\/wp\/v2\/categories?post=54763"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.giurgiuveanul.ro\/stiri\/wp-json\/wp\/v2\/tags?post=54763"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}