{"id":97390,"date":"2023-04-25T17:42:28","date_gmt":"2023-04-25T14:42:28","guid":{"rendered":"https:\/\/www.giurgiuveanul.ro\/stiri\/?p=97390"},"modified":"2023-04-25T17:42:28","modified_gmt":"2023-04-25T14:42:28","slug":"anaf-aproape-100-000-de-apeluri-solutionate-de-agentii-call-center-in-trimestrul-i","status":"publish","type":"post","link":"https:\/\/www.giurgiuveanul.ro\/stiri\/anaf-aproape-100-000-de-apeluri-solutionate-de-agentii-call-center-in-trimestrul-i\/","title":{"rendered":"ANAF. Aproape 100.000 de apeluri, solu\u021bionate de agen\u021bii Call Center \u00een trimestrul I"},"content":{"rendered":"<p style=\"text-align: justify;\"><a href=\"https:\/\/www.giurgiuveanul.ro\/stiri\/wp-content\/uploads\/2023\/04\/anaf.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter  wp-image-97391\" src=\"https:\/\/www.giurgiuveanul.ro\/stiri\/wp-content\/uploads\/2023\/04\/anaf-560x315.jpg\" alt=\"\" width=\"572\" height=\"322\" srcset=\"https:\/\/www.giurgiuveanul.ro\/stiri\/wp-content\/uploads\/2023\/04\/anaf-560x315.jpg 560w, https:\/\/www.giurgiuveanul.ro\/stiri\/wp-content\/uploads\/2023\/04\/anaf-250x141.jpg 250w, https:\/\/www.giurgiuveanul.ro\/stiri\/wp-content\/uploads\/2023\/04\/anaf-768x432.jpg 768w, https:\/\/www.giurgiuveanul.ro\/stiri\/wp-content\/uploads\/2023\/04\/anaf-400x225.jpg 400w, https:\/\/www.giurgiuveanul.ro\/stiri\/wp-content\/uploads\/2023\/04\/anaf.jpg 798w\" sizes=\"auto, (max-width: 572px) 100vw, 572px\" \/><\/a>\u00cen primul trimestru al anului curent, agen\u021bii Call Center-ului ANAF au primit<!--more--> 94.665 de apeluri telefonice \u0219i au efectuat 4.113 sesiuni CHAT pentru asisten\u021ba contribuabililor \u00een domeniul fiscal. \u00cen aceea\u0219i perioad\u0103, 6.569 de persoane au participat la 24 de seminarii web, organizate \u00een principal pe tema complet\u0103rii \u0219i depunerii Declara\u021biei unice, iar alte 32.224 de solicit\u0103ri de asisten\u021b\u0103, recep\u021bionate prin intermediul Formularului Unic de Contact \u0219i Spa\u021biul Privat Virtual (SPV), au fost solu\u021bionate, majoritatea \u00eentr-un termen de sub 20 de zile.<\/p>\n<p style=\"text-align: justify;\">Totodat\u0103, pe portalul ANAF, \u00een sec\u021biunea Asisten\u021b\u0103 contribuabili &#8211; <em>Ghiduri curente \u0219i alte materiale informative<\/em>, au fost publicate \u0219i actualizate <a href=\"https:\/\/www.anaf.ro\/anaf\/internet\/ANAF\/asistenta_contribuabili\/servicii_oferite_contribuabililor\/ghiduri_curente\/!ut\/p\/a1\/hY9NC4JAEIZ_SwevzqQp1k2h3KxDGpHtJVbwK2xX1k3_fhoeIsrmNsPz8M4LFGKgnLVlzlQpOKuGndpXMic2MRwjwMh0MLS8zdpbHhF32AOXHsAf4-KHT0Ic_G1k-QdEfzH6E8Cf_DPQyQi0R2DixQBoXonkVffi8sR0cqAyzVKZSv0h-3OhVN2sNNSw6zqdcZbpUmj4jS9EoyB-w6C-n2K8WVW7d2dPqvADqg!!\/dl5\/d5\/L2dBISEvZ0FBIS9nQSEh\/\">14 materiale<\/a>, pentru o mai bun\u0103 informare \u0219i conformare a contribuabililor. \u00cen plus, utilizatorilor serviciului SPV li s-au transmis 13 materiale informative despre actele normative nou ap\u0103rute \u00een domeniul fiscal.<\/p>\n<p style=\"text-align: justify;\">Agen\u021bia Na\u021bional\u0103 de Administrare Fiscal\u0103 urm\u0103re\u0219te s\u0103 \u00ee\u0219i dezvolte permanent instrumentele de suport pentru contribuabili, \u00een acord cu dinamica nevoilor \u0219i a\u0219tept\u0103rilor acestora \u00een procesul de conformare fiscal\u0103 voluntar\u0103.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u00cen primul trimestru al anului curent, agen\u021bii Call Center-ului ANAF au primit<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[6],"tags":[],"class_list":["post-97390","post","type-post","status-publish","format-standard","hentry","category-breaking-news"],"_links":{"self":[{"href":"https:\/\/www.giurgiuveanul.ro\/stiri\/wp-json\/wp\/v2\/posts\/97390","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.giurgiuveanul.ro\/stiri\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.giurgiuveanul.ro\/stiri\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.giurgiuveanul.ro\/stiri\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.giurgiuveanul.ro\/stiri\/wp-json\/wp\/v2\/comments?post=97390"}],"version-history":[{"count":0,"href":"https:\/\/www.giurgiuveanul.ro\/stiri\/wp-json\/wp\/v2\/posts\/97390\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.giurgiuveanul.ro\/stiri\/wp-json\/wp\/v2\/media?parent=97390"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.giurgiuveanul.ro\/stiri\/wp-json\/wp\/v2\/categories?post=97390"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.giurgiuveanul.ro\/stiri\/wp-json\/wp\/v2\/tags?post=97390"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}